Privacy Policy
Effective Date: 14 May 2026
Secure Roofing is committed to protecting personal information and handling it in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).
This Privacy Policy explains how personal information is collected, used, stored, and disclosed when users interact with this website or engage Secure Roofing services.
1. What Information We Collect
Secure Roofing may collect personal information including:
- Name
- Phone number
- Email address
- Property address
- Billing information
- Information submitted through contact forms
- Details relating to roofing enquiries or services
- Website usage and analytics data
Information may also be collected through phone calls, emails, quote requests, social media interactions, or in-person discussions.
2. How Information Is Collected
Personal information may be collected when users:
- Submit a contact or quote form
- Call or email Secure Roofing
- Request roofing services
- Subscribe to updates or marketing communications
- Browse the website
- Interact with online advertisements or social media pages
Some website data may be collected automatically through cookies and analytics tools.
3. Use of Personal Information
Secure Roofing may use personal information to:
- Respond to enquiries
- Provide quotes and roofing services
- Schedule inspections or works
- Process invoices and payments
- Improve website functionality and customer experience
- Send service updates or marketing communications
- Maintain internal business records
- Comply with legal obligations
Secure Roofing will only use personal information for purposes reasonably related to the services provided.
4. Cookies & Website Analytics
This website may use cookies, analytics tools, and tracking technologies including services such as:
- Google Analytics
- Google Ads tracking
- Meta/Facebook Pixel
These technologies help measure website traffic, advertising performance, and user behaviour.
Users may disable cookies through browser settings, although some website functionality may be affected.
5. Disclosure of Information
Secure Roofing may disclose personal information to trusted third parties where necessary, including:
- Payment providers
- Website hosting providers
- Marketing and advertising platforms
- Contractors or subcontractors assisting with roofing services
- Professional advisers
- Government or regulatory authorities where required by law
Personal information will not be sold to third parties.
6. Data Storage & Security
Reasonable steps are taken to protect personal information from misuse, interference, unauthorised access, modification, or disclosure.
Security measures may include:
- Secure hosting environments
- Password-protected systems
- Firewall and website security protections
- Restricted internal access to customer information
While reasonable safeguards are used, no internet transmission or electronic storage system can be guaranteed completely secure.
7. Access & Correction
Individuals may request access to personal information held by Secure Roofing and request corrections if information is inaccurate or outdated.
Requests can be made using the contact details below.
8. Marketing Communications
Secure Roofing may send marketing or promotional communications relating to roofing services, offers, or updates.
Recipients may unsubscribe from marketing communications at any time using the unsubscribe option provided or by contacting Secure Roofing directly.
9. Third-Party Websites
This website may contain links to external websites.
Secure Roofing is not responsible for the privacy practices, policies, or content of third-party websites.
10. Retention of Information
Personal information will be retained only for as long as reasonably necessary to provide services, comply with legal obligations, resolve disputes, and maintain business records.
11. Changes to This Privacy Policy
Secure Roofing may update this Privacy Policy from time to time.
Updated versions become effective once published on this website.
12. Contact Information
For privacy-related enquiries or requests, please contact:
Secure Roofing
https://secureroofing.com.au